GENERAL CONDITIONS OF SALE OF THE MARENCO IN NOVELLO WINERY – HEART OF THE BAROLO LANGHE
GENERAL CONDITIONS OF SALE OF THE MARENCO IN NOVELLO WINERY – HEART OF THE BAROLO LANGHE
Marenco Winery – Novello Heart of the Langhe del Barolo
These general conditions of sale govern the obligations arising from the contractual relationships between the Marenco winery based in Novello in the heart of the Langhe del Barolo (hereinafter also Marenco) and the customer user.
The products purchased on www.cantinamarenco.com are sold directly by the Marenco winery, registered in the Cuneo Business Register REA CN-265570 – IGRF CN-7861 – located in Regione Serra, 1, 12060 in Novello CN – Langhe, C.F. / VAT number: 03135410045
For anything not expressly provided for in these general conditions, please refer to the civil law on the subject of sale (articles 1470 and following of the civil code).
Marenco does not recognize any derogating condition of the Customer, unless expressly accepted in writing.
2. OBJECT OF THE CONTRACT
With the acceptance of these conditions of sale, the customer enters into a sales contract pursuant to articles 1470 et seq. cc with Marenco for the purchase of the ordered and expressly requested goods. The stipulation of the contract takes place by completing the order form, to be considered an integral part of the same.
Once the contract is concluded, Marenco will send the user a receipt of the received purchase order by e-mail, containing a summary of the information contained in the order form.
3. LIABILITY AND WARRANTIES
Marenco provides the necessary guarantee of conformity and declares under its own responsibility that the object displayed in the advertisement corresponds to the one physically offered for sale and handed over to the carrier for delivery.
Marenco excludes its responsibility for links to third party sites (possibly reachable from www.cantinamarenco.com) on the content of which it has no influence.
4. PAYMENT METHODS
The Customer can pay for the order by credit or debit card, Stripe or bank transfer and various international electronic payment instruments.
Visa or Mastercard circuits. To ensure maximum security, the Customer will make the payment directly on the secure server of GestPay – Gruppo Banca Sella. The Site does not store the Customer’s credit card number which is managed directly by GestPay.
The Customer can pay for the order on the Stripe website, using his account or using a card, even prepaid, or in any case according to the methods accepted by Stripe and in compliance with the relative conditions
The Customer must make the transfer within 3 days from the date of the order. If payment does not occur within 3 days, the order will be canceled and the goods made available again for purchase by other customers.
Transfer details: Current account in the name of Marenco winery:
Bank: Hype S.p.A.
5. PRODUCT PRICES
The prices of the products indicated in the various sections of www.cantinamarenco.com are inclusive of VAT. The prices applied are those indicated on the site at the time of the order. The prices of the requested products are indicated and approved by the user at the time the order is sent. The selection of a product determines the acceptance of the relative price. The prices of the individual products are subject to change without notice.
The products purchased, including the shipping cost, must be paid by the customer exclusively through the methods proposed by the site.
6. CONCLUSION OF THE CONTRACT
To conclude the purchase contract for the products selected on www.cantinamarenco.com, the user must complete the order form in electronic format following the procedure proposed by the site and accept these conditions.
The order form indicates a summary of the information on the characteristics and price of each product ordered, the payment methods chosen by the User and the delivery terms of the products purchased, as well as the shipping costs.
The Customer’s order (once the “buy” button has been clicked) is a legally binding offer to Marenco for the stipulation of the purchase contract. The conclusion of the contract is subject to the suspensive condition upon receipt, by the Marenco winery, of payment for the order, subject to verification of the correctness of the data communicated.
Each order form will be filed electronically in our database for the period of time necessary to process the orders and in any case in accordance with the law.
Marenco’s offers on the pages of the online shop are to be understood as non-binding and non-binding: if the products presented on www.cantinamarenco.com are no longer available at the time the order form is sent, it will be the responsibility of the Marenco winery to communicate to the user, within thirty (30) days starting from the day following that in which the Customer has transmitted his order, the possible unavailability of the products ordered by suggesting alternative products. The Customer has the right to modify the suggested order or request a full refund of the amount paid.
For all shipments on the national territory, the Marenco winery has decided to rely on the speed of the express courier.
It must be specified that Marenco is not responsible for the execution of the transport but exclusively for the execution of the stipulated contract. Any liability of the Marenco winery is expressly excluded for direct or indirect damages of any nature that users or any third parties may suffer depending on facts deriving from transport or in any case not directly attributable to the fulfillment of the stipulated contract. For the same reasons, Marenco does not guarantee compliance with the delivery terms (depending on the carrier) and cannot be held responsible for delays in collection, transport or delivery, which remain the total responsibility of the appointed carrier.
The Marenco winery uses safe, anti-fall packaging. The packages are supplied and accepted by our express courier.
9. SHIPPING COSTS
Shipping of purchased products is available in these countries:
AUSTRIA, BELGIUM, BULGARIA, CROATIA, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREAT BRITAIN, GREECE, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, NETHERLANDS, POLAND, PORTUGAL, PRINCIPALITY OF MONACO, CZECH REPUBLIC, ROMANIA, SAN MARINO , SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, HUNGARY.
Shipping to Italy
Free shipping for orders over €90.00.
For orders under €90:
-Standard shipping in Italy at a cost of €10.00.
Shipping to Europe
AUSTRIA, BELGIUM, FRANCE, PRINCIPALITY OF MONACO, GERMANY, LUXEMBOURG, NETHERLANDS.
-Weight equal to or less than 7kg: €35.00
-Weight from 7.1kg – 15kg: €39.00
-Weight from 15.1kg – 20kg: €47.00
-Weight from 20.1kg – 30kg: €55.00
-Weight from 30.1kg – 40kg: €65.00
-Weight from 40.1kg – 50kg: €70.00
-Weight over 50.1kg: €80.00
10. PRE-CONTRACTUAL INFORMATION REGARDING WITHDRAWAL IN CASES WHERE THE USER IS A CONSUMER (Article 49 of the Consumer Code)
As established by the Consumer Code, the consumer has 14 days, starting from the day on which the consumer takes possession of the product (without counting it) and expiring on the 14th following day (which instead must be counted), to withdraw from the contract of sale concluded through e-commerce, without the need to specify the reasons for the withdrawal and without penalties, as established by art. 54 of Legislative Decree n. 206/2005.
This right of withdrawal pursuant to the law is applicable only to the consumer, i.e. to the individual who purchases for purposes not attributable to his commercial or professional activity: it must be specified that where the user purchases with a VAT number, the same cannot be considered a consumer and consequently, the legislation referred to in Legislative Decree no. 206/2005 and the above explained right of withdrawal.
11. TERMS OF WITHDRAWAL
Before the expiry of the withdrawal period, the consumer must inform Marenco of his intention to withdraw from the contract, in the following ways:
a) Using the model withdrawal form attached to these general conditions (Annex A);
In the form or in the communication, the Customer must indicate the products for which he intends to exercise the right of withdrawal, his personal details and the date of the order.
The form or declaration can also be sent by e-mail to the address: email@example.com.
12. CONSEQUENCES OF WITHDRAWAL
In the case of exercising the right of withdrawal
A) Marenco will reimburse all payments received on the occasion of the sale, including standard delivery costs (where the consumer has opted for a different shipping method, the difference will remain at his expense).
The refund will be made within 14 days from when the seller has received the communication of the withdrawal, however, it is specified that the refund will be withheld until Marenco has received the goods back or until the consumer has demonstrated that he has returned the goods. the goods.
The products must be returned with the original packaging, properly sealed. Products that have already been used or damaged will not be accepted as returns, even if due to inadequate packaging and/or the carriers used.
If the goods are returned manipulated or different from the original goods, the consumer will be held responsible and will have to answer to the seller for the decrease in value.
B) The consumer must return the purchased products to Marenco at his own expense, sending them to the Marenco winery within 14 days.
Pursuant to art. 56 of the Consumer Code, the 14-day deadline is considered respected if the Customer sends the goods back before the expiry of the deadline: the proof of delivery to the Post Office or to the Courier within the established deadlines will prevail.
We specify that shipments paid by the Marenco recipient will not be accepted.
13. EXCLUSION OF THE RIGHT OF WITHDRAWAL
Pursuant to art. 59 of the Consumer Code it is specified that the consumer’s right of withdrawal referred to in the previous clauses (11-13) is excluded in the following hypotheses strictly indicated by the regulation:
– Supply of perishable or rapidly expiring goods;
– Supply of made-to-measure or clearly personalized goods;
– Supply of sealed goods which, for safety or health reasons, are not suitable for their return after opening;
– Supply of alcoholic beverages whose agreed price is linked to market fluctuations and whose delivery cannot take place before 30 days.
14. CASES OF WITHDRAWAL OUTSIDE THE CONSUMER CODE
Apart from the cases in which the special legislation referred to in Legislative Decree no. 206/2005, please refer to the provisions of the civil code in relation to withdrawal from the contract. Download the document for the return request
15. GENERAL CONDITIONS
The general conditions applicable to each individual order will be those published on the site at the time of the order. Marenco reserves the right to modify these general conditions without notice: the modifications will be valid from the date of publication on the Site and will apply only to orders placed after such publication.
16. DISPUTES AND APPLICABLE LAW
Any disputes relating to the application, execution and interpretation of the electronic sales contract are subject to Italian jurisdiction and the Court of the place of the registered office of the Marenco winery is competent, except for the special Court referred to in art. 66bis pursuant to Legislative Decree no. 206/2005. Contracts entered into electronically with the Marenco winery are governed by Italian law and, unless expressly provided for, the relevant national laws apply.
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